Our client Mr K made a car accident claim in July 2009. Vamco managed repairs to his car and also arranged for a replacement vehicle.
Unfortunately our client contacted a firm of solicitors directly to make a personal injury compensation claim. This firm did not have sufficient experience to negotiate a road traffic accident claim and recommended to Mr K that he should accept the third party insurer’s offer of a 50/50 settlement.
In the meantime Vamco negotiated separately with the third party insurer and succeeded in achieving a 100% settlement for Mr K. As a result Mr K’s repair and hire charges were paid in full.
Unfortunately Mr K only received 50% of his personal injury compensation because his solicitors were not sufficiently experienced in dealing with disputed claims. If Vamco had arranged for the personal injury claim to be handled by one of our specialist lawyers Mr Khan would have received compensation in full.
Luckily Vamco managed to save Mr K’s no claims bonus, he did not have to pay his policy excess, and his claim should be recorded as a 100% no fault accident. This highlights the importance of using specialist insured solicitors who can rely on Vamco’s skills in interpreting forensic evidence.